luda Directions:
suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day . write an email to the cuse
1) make a complaint，and
2) demand a prompt解决方案。
you should write about 100 words on answer sheet 2。
do not sign your own name at the end of the letter . use ' Zhang Wei ' instead .
Do not write the address。(10分)
[范文]
Dear Sir or Madam，
I am writing to make a complaint against your product quality . I bought an electronic dictionary from your online store last week but I found sometes wrrom
To begin with，when I turned it on，all I got was a fuzzy screen，which was completely unacceptable . secondly，I did not find the original
Therefore，I would like to either change the electronic dictionary for a new one or receive a refund for it . I would be most grateful for your her
Sincerely，
张伟。
【翻译】
亲爱的老师/夫人
我写信抱怨你们产品的质量问题。
我上周在您的网店里购买了一个电子词典，但是我第一次用的时候发现它有些质量问题，所以我写信告知您产品的缺陷。首先，开机时字典屏幕非常模糊，这是根本不能接受的。其次，我没有找到你们店铺主页广告上宣传的免费原装电池。
因此，我希望您能给我换一个新的电子词典或是给我退款。我将会非常感谢您的帮助。
真诚地，
张伟